The S.I.M.PL.E acronym is something we use in our training to give workers something to grasp onto when the conversations stall. It's never a first resort but can act as a good last resort and get you to the shore, get the wheels spinning again.
S - Scaling Questions
I - Interpretation
M - Miracle Question Again
PL - Place both emotionally and physically
E - Emotion
A simple memory aid for when it might slow down.
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